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AwakeningsPosted Wednesday, December 3, 2008, at 6:50 AM
I recently found out that courtesy and respect don't mean much anymore.
My grandma, who has always been one of my best friends, recently became ill. She lives in a nursing home and I went and stayed there a few days to be with her. The nursing home was great, they took care of us and they treated us well. They even bought coffee, which was much needed since I stayed up all night to keep an eye on her. I recently found out by some of the staff there that respect and courtesy for our aging people are not remembered by some. I witnessed some people speaking to the elderly like they were a nuisance to them. I was raised to respect others, especially the elderly and I was appalled at what I saw. I go to see grandma all the time and I have never seen any clues that was going on. I guess you need to be there 24/7 to know how it really is. I realize that nursing homes are not able to be fully staffed all the time, but that has nothing to do with respect and courtesy. I have always been told to treat others as you want to be treated. When I am an elderly, I would want to be treated with respect and dignity. I wanted to be talked to and treated like I mean something to someone. A lot of the people there don't have any family, the nursing home staff is all the have and most of the staff is kind and wonderful to the residents, but I watched two nurses in particular that when it came time to feed someone or give them medicine, they just plain treated them rude and it was shameful seeing that. One of those nurses happened to be my grandma's nurse and even though the doctor had given certain orders they were to follow to ease grandma's pain, they just plain and simple refused to take time out of their social life to give her the pain medicine. Anytime I let the nurse know what she needed or especially when I asked them for help doing something for her that she can no longer do (that takes more than one person), they were just plain rude and even told us off over a few things. My grandma took care of me all these years and since she can no longer care for herself or demand respect for herself, it is my job to do that for her. There are lots of nurses who care about their job and their patients, but don't be a nurse who only cares about getting paid and does as little as possible or ignores our seniors just to get a check. How would you like to be treated like that when you are that age and in that situation? I would hope that you would like to be treated with kindness and caring and that you would be surrounded by love no matter what type of setting you are in (whether it be home or a nursing home). People come there to see their aging family members and in some cases (like mine) to be there when it's close to the end of their loved ones' life. As disgusted as I am, my only message is treat others as you want to be treated, especially our older folks because one day you will be that age too. Another quick thought is … even though your life is busy, please take the time to visit your aging family members and make sure they are being cared for the right way and give a quick smile or hug or even a hello to the other residents there, because a little love and caring goes a long way and in the end, you get what you give. You can reach me by e-mailing me at jnrodgers@iendeavor.com. Comments Showing comments in chronological order [Show most recent comments first] |
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I have a friend who is in nursing school and doing her clinicals at a nursing home she said it is sad to hear how staff talk to the residents. I always try to think in terms of what goes around, comes around . Best wishes for your Grandma.
Good blog Nicole. especially at holiday time when all of us are more likely to be around the very young and old alike. I think it is the same with the way some treat their children as well. Seems that on both ends of the spectrum some get frustrated and forget that these are people too even if they don't have the intellect yet or anymore as the case may be. I know it is frustrating and a bit depressing when you are responsible for the care of someone constantly but how we treat them will make a difference by how others are treated as like it or not, we are observed and set an example to follow. Hopefully your blog will also be an example and other caregivers will think a little more next time when interacting with the elderly and children both.
I hope that you and your grandmother get some peace!
I have to say that I have observed several instances of "rudeness" or lack of attention by caregivers in many elder-care facilities over my lifetime. I have also noticed or experienced the same while in hospitals. It is one thing to "wait your turn" if everyone is busy but quite another when you need assistance while caregivers discuss dinner plans or the events of the last weekend.
I believe in the Golden Rule, "Do unto others as you would have them do unto you." I also believe that if you draw pay to be a caregiver, then your job is to give care as long as you are on the clock.
That said, some people do care and go out of their way to help. During a recent hospital stay at a hospital that is a long distance call from Brazil, my wife needed to contact me. She tried to call from her room, but didn't have her purse with her to use a credit card. She asked several people to call me, but was informed that it was against hospital policy to make long distance calls for patients. A lady in the Housekeeping Department happened to overhear one of these exchanges and simply handed my wife her cell-phone so my wife could tell me that she was being released……….LOL. There are angels everywhere……..but they mostly look like regular people!
Wow what a story....My grandmother also lives in a nursing home and I can not thank them enough for the wonderful job they all do. It really takes a good team to all work together and be willing to help another coworker to keep a facility cheerful an caring. I visit my grandmother everyday during my lunch hour, they treat everyone that lives there with as much respect as they do me. I just wanted to say great job to all nursing home staff, from nursing to housekeeping you dont have a easy job an it takes very special people to do the job each an everyone of you do everyday. Keep smiling an caring, God bless all of you !