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Monday, May 2, 2016

State Rep. Andy Thomas seeks to help soldier and family

Friday, August 1, 2003

Times Staff Writer

A case of missing calling card minutes was reported in The Brazil Times on Wednesday and now State Representative Andy Thomas is getting involved. "I think its a crime," he says.

Tom and Edith Pugh, whose son, Naval Corpsman Dan Majors is currently serving in Iraq, contacted Thomas's office last Friday in the hopes that he could help them recover the minutes that have mysteriously disappeared from an AT&T calling card that Majors was using to stay in touch with his family. Thomas says he has known Tom for years and gave him three different routes he could take that might help to alleviate the problem.

First, Thomas suggests that it be reported to the police. The Pughs were told by AT&T representatives that a call was made from Colorado using Majors' card number. If that is true, Thomas says, it is theft and police would be able to find out the exact location from which the call was made. The caller, if there is one, could then be prosecuted for the crime.

On the other hand, AT&T informed Tom that they have been having some technical problems overseas. There have been many times that people have hung up the phone, but the line has not disconnected. So it could be that after Majors hung up, the card continued to be charged. Thomas explains that if that is what happened, then this is a contractual case and the outcome will depend on the company's conditions regarding the card.

No matter what caused the minutes to be taken away, Thomas feels that the company should simply give them back. He thinks that Tom may have just gotten a hold of the wrong person when he called AT&T and advised him to try to speak with a different supervisor, who may be more sympathetic to the situation and return the minutes without further ado.

Thomas adds that he feels this is "an insult to servicemen over there" and that they have enough on their minds without having to deal with issues such as this. Perhaps with Thomas on their side, the Pughs and Majors will have a better shot at reclaiming the time they feel is rightfully theirs. "I'm helping any way I can," says Thomas.



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