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Cinergy program helps elderly, disabled customers pay for bills

Friday, February 25, 2005

PSI Energy, Inc., a subsidiary of Cinergy Corp., recognizes it has older, disabled and low-income customers in need everywhere and wants to assist them with their electricity bills, said Angeline Protogere, Cinergy media representative.

"We recognize that there are customers in our service area that may struggle to pay their energy bills," Protogere said.

Beginning Thursday, March 3, Cinergy will accept applications from eligible customers for its "Helping Hand" heating assistance program.

"Eligible customers can receive a one-time, $3 match for every $1 paid on their electric bills up to a total match of $45," according a news release from Cinergy.

To be eligible customers must be 60 years of age or disabled, a Cinergy/PSI residential customer of record, a total annual household income meeting federal poverty guidelines and an applicant to the Indiana Energy Assistance Program.

"We encourage customers to apply as soon as the application process begins," she said.

To apply customers can either visit their local Cinergy office or call customer service toll-free at 1-800-521-2232 and request an application be mailed to them. Protogere said the applications are quick and easy.

Cinergy has $125,000 to fund the program, but funds will only last as long as they are available.

As for areas in Indiana that may benefit from this program more than others, she said, "I don't know of any particular concentrations. That's why we make it available to all service areas."

Helping Hand Program Coordinator Pam Ball said, "During the past 21 years the program has made the cold winter months warmer for more than 100,000 customers. Because of the generosity of our customers, shareholders and employees, we will able to assist more families who need elp with their energy bills."

Cinergy serves more than 700,000 customers in 69 Indiana counties.

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