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Friday, May 6, 2016

Software glitches cause havoc for CCSD

Friday, October 5, 2007

The new software installation at the Clay County Justice Center was supposed to be completed this week, but small technical difficulties have pushed the date back to Monday.

"We were supposed to go live today, but there are still a few glitches to deal with," Clay County Sheriff Mike Heaton said Wednesday afternoon. "We are going to put things off until Monday, which is a holiday."

With the Clay County Courthouse closed because it is Columbus Day, Heaton said the software system could be brought online without interfering with the court system.

"All of the dispatchers and deputies have completed their training on the new programs and we are ready to go," Heaton said.

"All that is left to do is update the previous information in the old software program so that it is accessible for use with the new system."

Recently, The Brazil Times has been unable to access jail software programming for complete booking information for the public record.

During the installation process, dispatchers have only been able to provide names of people booked into the Clay County Justice Center, but not their charging information.

Heaton said once the software installation is completed, the problem should be remedied.

The previous software programming, which was more than 10 years old and actually three separate programs, did not always interface well and was unable to be upgraded.

"This program unites the 911 dispatch, the jail and the sheriff's department and will stop our personnel from duplicating entries," Heaton said. "It also keeps track of all information in the three departments and makes it accessible whenever it is needed."

The Clay County Council appropriated $148,520, plus interest, for the three-year software lease agreement in June from the Cumulative Capital Development Fund, with help from the Hoosier Equipment Lease Purchase (H.E.L.P.) Program.

The software installation is expected to be online before Tuesday morning.



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