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Thursday, Apr. 28, 2016

Avenue acquires local cable company

Thursday, December 6, 2007

Avenue Broadband Communications recently acquired Charter Communications' office in Brazil, 604 E. National Ave., in addition to acquiring several other Charter Communications systems in Indiana and Illinois.
Residents opening their cable bills may find a change in the name of the company, but little else.

On Tuesday, Avenue Broadband Communications, Inc., completed the acquisition of a number of Indiana and Illinois systems of Charter Communications.

"This is a great thing for the community, customers and even the employees," Todd Brackman, technical manager of the Brazil office, said.

Other than the change in name, nothing much else is planned to change in the upcoming months.

The company announced that no immediate plans for rate increases are in the works and customers will receive advance notice of any increases through bill inserts, e-mail messages and special mailings.

The lineup of cable channels are also remaining the same, although Avenue is in negotiations attempting to add new channels to their packages.

Brazil holds some of the approximate 40,000 customers who will be affected by the acquisition as Avenue is working to also add phone and Internet services.

The first launches of phone service will occur in the first quarter of 2008 as more will continue through the remainder of the year.

"We will also be starting a project in February of installing DSL Internet lines to be available to all our customers," Brackman said. "The entire project is expected to last anywhere from 12-18 months."

Cable service will continue without interruption as customers will not have to switch out their cable boxes or remotes, and local, public and government access channels will remain the same.

Avenue is working to properly route payments for residents who have already sent out checks made to Charter, but those with online bill pay will have to make an adjustment. These customers will need to download and print an Electronic Funds Transfer and mail it to the address listed on the form or take it to their local office and they will set it up.

Those interested in learning about all of Avenue's services can visit their web site at www.avenuebroadband.com, and those with questions can contact the Vincennes call center at 812-895-7676.

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