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Monday, May 2, 2016

New emergency road service available through CCSD

Monday, June 9, 2008

County Information Services Director Scott Hill and Clay County Sheriff Mike Heaton work together to get the new automated phone service up and running. The service will help county residents learn about road conditions during an emergency situation.
Motorists are finding it difficult to get around during the recent flooding, which is why the Clay County Sheriff's Department now has a "road information hotline."

Clay County Sheriff Mike Heaton recently told The Brazil Times that residents would be able to learn about the condition of state and major county roads by dialing Ext. 8 when they call 446-2535.

"There is so much damage out there right now, we can't possibly list all the roads with problems on the recording," Heaton said.

"This service will allow the public to get information about road conditions in the county experiencing major problems,"?Heaton added.

Although the Clay County Justice Center phone system came with the technology to create the service, there hasn't really been a need for it until now.

"Dispatchers were answering phone calls as fast as they could," Couny Information Services Director Scott Hill said.

"This will free up their time to assist other calls, and help the public get the information they need in a timely and efficient manner,"?Hill added.

It is a scramble to get as much information on the recording as possible, but Hill is currently researching ways to lengthen the automated message.

"It will have many potential uses for the department," Heaton said.

"Especially during the winter months, when we have major snow fall, ' Heaton added.

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