On August 19, 2008, dispatchers Jerry Jordan and Cathy Swearingen received a call from Sabrina Terstegge. She told them her grandmother had fallen in the kitchen and was unable to move.
Terstegge was also upset because the water in the kitchen sink was overflowing and she could not turn the faucet off.
With her grandfather working nights, it was not the first time the girl has called for help.
"Sabrina had called a few times before, sometimes at night, to get help for her grandmother," Jordan told The Brazil Times.
According to information provided by 911 NENA, Terstegge has always remained calm, answered all the questions dispatchers asked of her and provided information to assist in a quicker response time for medical personnel.
Terstegge, Jordan and Swearingen -- along with two other dispatchers and another child from Bartholomew County -- will be recognized with certificates of merit and some gifts during a dinner at the 911 NENA conference on April 2.