Officials investigating transport incident

Tuesday, July 13, 2010

MARION COUNTY -- Law enforcement officials from two agencies are currently investigating an alleged sexual battery during a patient transport from St. Vincent Clay Hospital to St. Vincent Hospital, Indianapolis, Tuesday.

The unidentified 25-year-old female patient, a Brazil resident, filed an official complaint with Indianapolis Metropolitan Police Department around 5:30 p.m., Tuesday.

According to the complaint, two white male employees from the Terre Haute-based Trans-Care Ambulance Service provided the transport service after attending physicians at the local hospital determined the victim needed medical treatment in Indianapolis.

The victim said one of the ambulance attendants placed a stethoscope on her chest, slipped his other hand into her pants and moved toward the vaginal area during the ambulance ride, which started shortly after noon, Tuesday.

Immediately asking the attendant "What are you doing?" and saying "Stop it," the victim said that attendant told her he was checking her out and removed his hand.

When the victim asked for her cell phone, the attendant allegedly said it was in the front of the ambulance in the driver's compartment and that she didn't need her cell phone.

The victim then reported observing the same attendant showing the other ambulance attendant pictures saved on her cell phone and making comments about these photos.

Upon arrival at the Indianapolis hospital, the ambulance attendant returned the victim's cell phone to her. After inspecting the cell phone, the victim discovered six pictures of her in a bathing suit had been emailed without her consent to a phone number she did not recognize. All six photos were sent within a five-minute time period approximately a half-hour into the ambulance ride.

The ambulance arrived at the Indianapolis hospital shortly before 2 p.m.

Upon arrival, the victim filed a complaint with the hospital staff and local law enforcement officials once in her hospital room.

Trans-Care officials have released the following statement regarding the allegations:

"In the afternoon hours of 12 July 2010, Trans-Care administration received information from an employee alleging misconduct by a second employee involving a patient. We began an immediate investigation into the allegations.

While conducting this investigation, Trans-Care received further information that the patient had filed a complaint with the hospital to which she was transported and with law enforcement.

As a result of both our investigation and the complaints, Trans-Care contacted a representative of the Indiana Department of Homeland Security to begin complaint procedures with the Indiana Emergency Medical Services Commission.

The employee against whom the allegations were made has been removed from all scheduled work involving patient care.

There were two men assigned to the ambulance.

The second employee who is mentioned in the statement as reporting the incident would have been the other man assigned to that ambulance.

At this time, action has only been taken against one man.

Trans-Care takes allegations of this nature extremely seriously and is cooperating with all agencies investigating these allegations including law enforcement."

Officials confirm the Indiana State Police Putnamville Post will conduct the investigation into the incident.

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  • OH MY GOSH!! Incredible. . . Hope this poor girl is ok. . .WOW. . I dont know what to say but OH MY GOSH!

    -- Posted by madmom01 on Tue, Jul 13, 2010, at 11:31 PM
  • I'm sick that they transported my child alone.. Now I'm worried about it.

    -- Posted by localgal on Wed, Jul 14, 2010, at 12:21 AM
  • We demand the names of those involved in the incident. We want to make sure the jackoffs at tran-SCARE dont let these people back to work on other unsuspecting individuals

    -- Posted by bartpeterson24 on Wed, Jul 14, 2010, at 12:36 AM
  • Will the accused still be making a paycheck while he is off duty? I would hate to think that my dollars are going to allow such a heinous individual an all expenses paid vacation somewhere. This is such a disgusting, guttural act that I do hope the victim can take her trauma and make it a positive and that once this man's name is released in public, he walks in shame for years to come should it be proven that he is guilty. Looking at the initial facts, this man is toast as they say.

    -- Posted by karenmeister on Wed, Jul 14, 2010, at 7:21 AM
  • While I agree that this is disgusting, note that it was in Marion County, not Clay AND that the victim was a 25 year old. Not a child. Of course that doesn't make it nay less heinous but shouldn't smear the credibility of the entire company.

    Need to let this play out..and seems that this guy's partner reported him even before the patient did so that should say something positive for the company as well. The partner may have been driving at the time?? We just don't know all the facts to condemn the entire company. Of course as in any alleged act, the company can't fire the guy until things are proven in court. Only in countries where one is guilty until proven innocent are you automatically guilty. I am not doubting person who complained but officially this is all alleged until it goes to court according to our laws. Whether innocent or guilty, this guy's reputation is toast as you say.

    -- Posted by Jenny Moore on Wed, Jul 14, 2010, at 7:59 AM
  • Alot of people have problems with TransCare. I think Brazil should look into another ambulance service!

    -- Posted by Innocent on Wed, Jul 14, 2010, at 8:02 AM
  • I think Clay County should operate their own ambulance service. They did in the 80s and I'm told by a former employee of that era that they coud do it again, cheaper. Plus, maybe they'd hire someone who wouldn't be afraid to get up in the middle of the night and go. What is wrong when it takes well over thirty minutes to get from one end of Brazil to the other? I've actually witnessed families taking victims to the hospital on their own after waiting a long period of time for Trans-Care to arrive.

    While I'm on the subject, Trans-Care charges X amount of dollars (that's a capital X) for transporting Brazil/Clay County residents to St. Vincent's Clay Hospital, then the county is paying them an additional $15,000 MONTHLY to override losses. Is it me, or does anyone else see something wrong with this picture?

    -- Posted by Dagnabbitt on Wed, Jul 14, 2010, at 8:20 AM
  • There is absolutely NOTHING positive about Transcare! The whole company should be put on suspension during the investigation so that this does not happen to anyone else. There are nothing but crooks and thugs who run that operation!!!!

    -- Posted by clgruener on Wed, Jul 14, 2010, at 8:25 AM
  • Anyone every heard of false reporting??? It happens. Not saying the victim is lying, but everyone has the Transcare people guilty on one person's accusation.

    -- Posted by esb431 on Wed, Jul 14, 2010, at 8:39 AM
  • My brother was having chest pains in the middle of the night and called Trans Care. They arrived and didn't get out of the ambulance, his girlfriend had to help into the ambulance. The Trans Care employees "who he said were snickering at him" said maybe he had a bad dream and said he didn't need to go to the hospital. Where is it their decision to determine who needs to seek medical attention. When we had Athens Ambulance we didn't seem to have all these problems.

    -- Posted by JimJim69 on Wed, Jul 14, 2010, at 9:07 AM
  • Let me first off say that I know the driver of the ambulance and please don't associate him with this sick crime at all. He knew nothing of what was going on until the EMT got in the front and told him. That is the reason that he reported it before the girl did. The victim in this situation is not lying this story unfortunately is true. The guy that did all of the sick things has been let go from Trans Care. He is not getting paid. I don't work for Trans Care but I know those involved and heard the story first hand. It is also not important to know the name of the driver because then everyone would bad mouth him and associate him with this crime and that is not needed. He is a good guy and I still hold the utmost respect for him.

    -- Posted by time2growup on Wed, Jul 14, 2010, at 9:16 AM
  • Jenny, why does it matter where the incident took place? What matters is that it happened at all and by a person that is obviously working in Clay County, since the transportation was FROM Clay TO Marion.

    esb431, IF it was a false report I find it difficult to imagine that the other Trans Care employee would report it, don't you? Let's think before we 'speak' ok?

    -- Posted by Village_Id10t on Wed, Jul 14, 2010, at 9:48 AM
  • I think it says a lot about the character of the driver for reporting this incident against his partner. It is people like the driver that represent the good things about EMS. From the sound of the allegations and evidence, I would say that the tech(EMT in the back) has a very grim future.

    It is sad that something like this happened. It puts a huge black eye on EMS, and I hope the public realizes that it was just 1 individual, and not EMS as a whole.

    Patients put their trust in us as medical professionals, just like they do doctors, nurses, etc.. Violating that trust, to me, is not only a disgrace to the profession, but an act that should suffer extreme consequences.

    To the EMT that is being charged. If you did this awful crime, you deserve everything you have coming to you. You have let your comrades down in a major way, and even I feel the shame for a crime.

    -- Posted by olmedic on Wed, Jul 14, 2010, at 9:55 AM
  • There are very good men and women that take care of the people of clay co. To the person that said that they are worried about the fact that there child was taken by Ambluance: All I can say is that there are Mothers and Fathers that work on the Brazil Ambulance everyday. They would never dream of hurting a child. They are here to help not to hurt. TO the person that said that transcare sould suspend all employee's. How do you think you are going to get to the Hosp. if you don't have an ambulance take you. Hope you don't think that Brazil Fire is going to help. They won't evan help out Transcare when ask. It is very sad to me that here we go again with all the bad press about Transcare and the Brazil crews. Hopefully You all can understand that this has nothing do to with the Brazil Transcare station. Please help support the men and women of brazil by leaving a good comment about your experance with Transcare. Thanks

    -- Posted by verncat on Wed, Jul 14, 2010, at 10:46 AM
  • Somone needs to clarify the fact that the employee in question is NOT from the Brazil station. This ambulance was sent over here from the Terre Haute station to do this transport so the primary ambulance that is stationed in Brazil would be here and available for an emergency run. Most Clay Co residents do not realize this is a common practice with Trans Care. DO NOT crucify our local EMT's and Paramedics who LIVE and WORK here in Brazil for something an outsider has done. Trans Care and ALL the media needs to clarify this ASAP. Our loved ones who work for this company should not be ridiculed for someone else's stupidy and bad judgement. People should be glad they have local professionals who are willing to do this oftentimes unpleasant job. I know I am.

    -- Posted by outsider101 on Wed, Jul 14, 2010, at 10:53 AM
  • How awful for this patient!

    I admit, after reading the article I had a few "choice words" for TransCARE as a whole, but with OLMEDIC, VERNCAT & OUTSIDER101s postings, I thought .. you know what? They're right!

    This isn't about TransCARE, it's about the individual who thought it was alright to touch a patient inappropriately! What a sick u-know-what!

    I hope he gets the max allowed for what he did. As for posting his name .. we all should know who this guy is so everytime we see him in town, we can give him a look of disgust and disappointment.

    -- Posted by Emmes on Wed, Jul 14, 2010, at 11:14 AM
  • Village Idiot it is not a Clay county crew. Trans Care sends a truck from Vigo to do transfers so Brazil ambulance can stay available for 911 emergencys. So you are a Idiot. clgruener you are crazy to, just cause one person does something wrong you think everyone should be suspended. If someone at your work place did wrong you would want yourself to be suspended I THINK NOT. Johnny1971 Athens had alot of issues to that just never got out to media. It gets old hearing all the bad about Trans Care. Trans Care seems to be a target cause they are a outside company. If they was a county owned ageny I'm sure there wouldnt be as much controversy. There are alot of problems in the other Clay county emergency agencys that never get reported or out to the media. It is horrible for the EMS community for this to happen. One person can ruin it for all. It is a fact that this happens everyday all over the world but for it to happen in our community is horrible. There are good employees here in Clay county that have been working in this county well before Trans Care came in. They are all good people who would not do anything to jeopardize patient care or their jobs. Don't judge all the employees for one immature persons actions. There are Professional employees.

    -- Posted by max23 on Wed, Jul 14, 2010, at 11:28 AM
  • verncat, you have my 100% support.

    -- Posted by outsider101 on Wed, Jul 14, 2010, at 11:29 AM
  • Thank you Emmes for your comments. Too bad everyone doesn't stop and think about the situation like you did before condemning our Brazil EMS workers.

    -- Posted by outsider101 on Wed, Jul 14, 2010, at 11:35 AM
  • max23, I'm an idiot? I never said it was a Clay County crew. I only said that it didn't matter where the incident took place because the alleged criminal was working in Clay County at the time by transferring a patient FROM Clay to Marion County. Please read what IS written, not what you think is written before stooping to name calling because in this case it only makes you appear to be the idiot.

    -- Posted by Village_Id10t on Wed, Jul 14, 2010, at 11:39 AM
  • Village Idiot, read your original post. The way it is written is to insinuate it was an employee FROM Clay Co. Just because the transport was from Clay Co doesn't mean it was a Clay Co employee. Re-read my original posting and Max 23's posting explaining how Trans Care operates. AND don't call Max23 and idiot. You're the one doing the name calling and using Village Idiot as a username. You know the old adage, it takes one.......

    -- Posted by outsider101 on Wed, Jul 14, 2010, at 12:02 PM
  • Village idiot "What matters is that it happened at all and by a person that is obviously working in Clay County, since the transportation was FROM Clay TO Marion." that is your statement. The individual does not work in clay county and was not nor have been based in Clay county. The individual came from Terre Haute to do the transport.

    -- Posted by max23 on Wed, Jul 14, 2010, at 12:11 PM
  • I am glad to see that this in no way represents our fine EMS workers here in Clay Co. and the other fine EMS workers abroad as well. I have never known anyone or had a negative experience with TRANSCARE. I think the fellow employee who had the backbone, the morals and the intestinal fortitude to not bend to pressure and did the right thing deserves major kudos from not just TRANSCARE but all of us. Way to go Sir!

    -- Posted by karenmeister on Wed, Jul 14, 2010, at 12:21 PM
  • Things like this didn't happen back in the good ol' days when pitchforks and torches were in proper use. At least they didn't happen more than once by the same guy.

    -- Posted by LastSanePerson on Wed, Jul 14, 2010, at 12:23 PM
  • A pitchfork can only take you so far, the real way to fix this problem is to punish the employee in question. Not to punish the company that hired him. It's not a problem with Trans care, it's a problem with the man that did this.

    -- Posted by Converse777 on Wed, Jul 14, 2010, at 12:29 PM
  • LastSanePerson,

    How can we know it hasn't happened before? Just because it was not reported does not mean nothing happened. I'm sure there are patients who are unresponsive or too young to understand. It is very upsetting. If this person is guilty, I am glad he was caught.

    -- Posted by localgal on Wed, Jul 14, 2010, at 2:15 PM
  • localgal,

    Good point you make there. I hate that this incident occurred, but I see one positive outcome in this. The person he did this to was awake and aware of what happened and turned it in. There won't be any chance this individual can harm anyone else.

    -- Posted by bartpeterson24 on Wed, Jul 14, 2010, at 2:35 PM
  • WOW...This EMT has some big Ba!!$ to do what he did in the back of an ambulance! What is wrong with people nowadays?

    I think these ambulance services need to screen their employees a little better, before they hire them.

    Thank God this other Employee came forward and told on him for his wrong doings! For that, he should not be condemned or looked at wrongfully for anything!

    Yeah EXACTLY....just how many others has this SICKO done this to, and gotten by with it?

    I am sure we will learn his name soon. As charges I am sure will be brought against him and then it will be released to the public!

    If NOT, then WHY the COVER up?

    -- Posted by blondiesf on Wed, Jul 14, 2010, at 2:43 PM
  • max23, you rock!! counldn't have said it any better myself!!!

    -- Posted by FIREMEDIC on Wed, Jul 14, 2010, at 4:10 PM
  • Dagnabbitt,

    I received a bill in the mail for $937.00 along with a sympathy note for the loss of my husband. We only live about 4 blocks from the hospital and to top it all off, they are so stupid they dated the sympathy not 02/17/2009!! My husband passed away last month! They sure do take their time about getting to the emergency, but don't waste any time wanting their money! Oh, if anyone from TransCare is reading this....I DON'T HAVE $937.00!

    -- Posted by th1953 on Wed, Jul 14, 2010, at 4:21 PM
  • This has NOTHING to do with your bill! Nothing is free. I'm sure you got or going to get a hospital bill that is way more than $937.00. Have fun trying to get out of your bill's.

    -- Posted by max23 on Wed, Jul 14, 2010, at 5:50 PM
  • Trans-Care deserves praise for the quick action they took to terminate this sick employee. I have had nothing but positive experiences with Trans-Care and presume that 98% of everyone else has too. All we tend to hear is the vocal minority complain because Athen's (which was owned by a company in Columbus, IN) got their *** canned for not providing the paramedic service that we deserve. The most ignorant comment made was from the person who wants to suspend all the employees of Trans-Care (I presume at all their stations in Terre Haute, Clay City, Brazil, Indianapolis)because of one sick individual. Do you want to suspend all police officers when one bad cop acts stupid? It is nice to know that a Trans-Care employee reported the incident. It is even better to know that our 911 ambulance was left in Brazil to take care of Clay County and we were able to take advantage of an ambulance from Vigo County to make the transport. It just happened that that the Terre Haute ambulance had a perverted EMT on board that night. It is stuff like this that gives all EMT's a bad name. Thank you to the person that pointed out that the Brazil Station is staffed by people who live and work in Brazil. PS...Bart Perterson, if you are the radio guy, I would love to come on to your show and debate the merits of Trans-Care (a Terre Haute EMS company)providing paramedic service to Clay County vs. Athens (a Columbus, IN company)

    -- Posted by whynotlook on Wed, Jul 14, 2010, at 5:54 PM
  • You know, we see and hear a lot of things we think that is so unimaginable but this has to top the list. Everyone should know who this guy is, where he lives and know he will be prosecuted to the fullest. I am another one is no fan on TransCare but they cannot be blamed for this. And cheers to the employee who turned him in & for the patient who spoke up for herself!! I would go after this SOB in a civil suit after the law gets done with him lady!!! How are we to defend ourselves laying sick or injured in a medical transportation unit? We depend, rely on & pay big bucks to be taken care of during transportation to a medical facility.We don't expect to have to fear medical personnel; I for one hope I will have no need in any near future. At this point, I think I would drive myself unless unconcious!

    -- Posted by minimite on Wed, Jul 14, 2010, at 6:23 PM
  • Come on 34 comments and none of you have blamed the Mayor yet, she usually catches hell for things that are not her fault, I'm dissapointed someone surely saw her in the vicinity , come on make up something quick, stretch some lie and pin it on her I'm sure she's anticipating something so Ridiculous as usual.

    -- Posted by Ombudsman on Wed, Jul 14, 2010, at 6:36 PM
  • Dear Trans-Care...I for one appreciate your service to the county. I agree that the man should be named....once he has been charged. No charges have been brought so this man should not be found guilty based on a mere allegation. Sheriff Deputy Maynard was accused of a similar act when he pulled over some lady and had his reputation tarnished only to find out six months later that the lady made the story up. I presume since Trans-Care terminated the person before it even hit the media, that there is some truth to the allegations. But a person is innocent till proven guilty and this man should not be named until charges are filed. There is no risk of him hurting anyone else under the guise of an EMT since he is no longer working as an EMT and Trans-Care reported his name and incident to the Department of Homeland Security. Just one bad apple among a bunch of dedicated Trans-Care employees.

    -- Posted by Lafin on Wed, Jul 14, 2010, at 7:23 PM
  • Ombudsman,

    Let me get this straight. You are disappointed that no one complained about the mayor, even though it upsets you when they do and you want it to stop?

    Did I get that right?

    -- Posted by localgal on Wed, Jul 14, 2010, at 11:21 PM
  • A friend who has been a wheel chair from birth used to have transcare transport her to doctor's appts. She cannot use her arms very well, and definitely not her legs. A Transcare employee literally dumped her over in her wheelchair in her drive way on a hot summer day. He was too small and weak to pick her up and place her back in the wheelchair (and my friend is not a big girl). He begged her not to tell anyone, because he might lose his job. Then he left her. She layed for several hours calling for help until a neighbor came home. He injured her back in the process and damaged her port that allows her to take in medicine. And Transcare doesn't want to admit they did wrong to this day or take responsibility. I pray I never have to depend on transcare. They seem to be more dangerous than the original injury or problem.

    -- Posted by Claycountian on Wed, Jul 14, 2010, at 11:23 PM
  • I don't pretend to be a journalist, but it is my opinion that this story is poorly structured.

    Two facilities (both St. Vincent Hospitals) are mentioned right at the top of the story in the first paragraph. Trans-Care, who employs the accused is not mentioned until the third.

    Because of this, I have already heard comments from the public implicating the local hospital in some way. St. Vincent Clay is an innocent by-stander in this. The hospital does not contract the ambulance service, the county does!

    I would hope that the editor-in-chief would catch things like this before stories go into print.

    -- Posted by ClayCountyGuy on Thu, Jul 15, 2010, at 7:23 AM
  • local gal, it would be as absurd to blame the Mayor for this incident as it has been in the past when people do it when she's not responsible for the actions of others, just as she is not responsible in any way regarding this one. I have seen it in comments regarding changes she has made, etc. ITS RIDICULOUS !

    -- Posted by Ombudsman on Thu, Jul 15, 2010, at 7:28 AM
  • Brazilabilly Trans Care does not transport wheelchair's in the ambulances. Get your facts true before you post. Lieing is not needed! Your story is far fetched.

    -- Posted by max23 on Thu, Jul 15, 2010, at 8:11 AM
  • max23,

    I have to stick with brazilabilly on this one.I have an 11yr old daughter who has Spastic Cerebal Palsy and she is confined to a wheelchair and we have used Transcare many times to transport back and forth to Dr. appts (when they show up).

    -- Posted by westsidemom on Thu, Jul 15, 2010, at 8:28 AM
  • Ombudsman,

    I do not understand why you felt the need to complain about the criticism of the mayor on this topic when no one said anything about her. There is no need to defend her on this issue. You might as well post this comment on every story then, but that would be ridiculous, wouldn't it?

    -- Posted by localgal on Thu, Jul 15, 2010, at 8:32 AM
  • westsidemom,

    So your saying Trans Care showed up to your house and placed your daughter that is in a wheelchair inside the ambulance still in her wheelchair? Bull! There are wheelchair specific vans that transport patients. The wheelchair vans drivers are not Trans Care EMT's. Next time you see a wheelchair van read the drivers shirt. It is a whole seperate division. Dont judge the ambulance crews for wheelchair van drivers.

    -- Posted by max23 on Thu, Jul 15, 2010, at 8:50 AM
  • max23: Calm down. Never once did I see the word "ambulance" mentioned in either Brazilabilly or westsidemom's comments. Most adults know there are ambulances and wheelchair vans; both are used by TransCare.

    Ombudsman: I caught your sarcasm right away. Good point.

    -- Posted by Dagnabbitt on Thu, Jul 15, 2010, at 9:11 AM
  • I don't understand how suspending all of TC would solve the problem?! What about the employees who weren't even clocked in that day -- I'm sure they have bills to pay and families to feed just the same as you. Also, I see the issue of cost is a common ammunition used -- I doubt that the people with the training and dedication determine how much you're bill is going to be. And TC EMTs do NOT drive wheelchair vans -- yellow cab does. So I think those comments should be rethought as well. I believe that phone number is 478-5000 if you would like to file a complaint. Thirdly, this particular employee isn't on vacation -- he was immediately terminated pending an investigation ad his certification is in the process of revocation -- therefore an occasion like this will never have an opportunity with this gentleman again. I find it very disheartening that the few bad apples always make the news gem involved with this company. I don't see anyone ever writing articles or letters to the editor everytime they do a great job. Maybe we should think about how many people they save a day, transport back and forth to their doctor appointments, and do transports to Indianapolis?! I applaud TC and all the hard work and dedication they have. And I feel sorry for all of the negative press and people who have had bad experiences -- but I don't think everyone should be classified a bad apple. Everyone always points out that SVC requested annambulance and they sent the brazil truck -- I this was a TH crew, then isn't their applause due for leaving the brazil truck available for 911's?!

    -- Posted by PutGrad06 on Thu, Jul 15, 2010, at 9:58 AM
  • Dagnabbitt,

    In that case, it's all Bush's fault! ;) HA!

    -- Posted by localgal on Thu, Jul 15, 2010, at 10:08 AM
  • Max23,

    You attack everyone on this page,(what does that say for your character)!As far as me putting down anyone all I stated was that I have used Transcare for transport and as far as the ambulance,I never sated that she was put in the ambulance in her wheelchair so quit biting peoples heads off and read the comment.


    I have to stick with brazilabilly on this one.I have an 11yr old daughter who has Spastic Cerebal Palsy and she is confined to a wheelchair and we have used Transcare many times to transport back and forth to Dr. appts (when they show up).

    You apparently are so quick to react to every comment ur only reading what u want.As far as being different division,I never said that they were an Emt and as far as reading their shirt,I call Trans Care office to schedule transportation so thats who gets paid either way.Call it what u want the van or whatever states transcare was to be who gets paid,therefor THEY ARE THE PROVIDERS.You apparently work for them and are offended personally just because I agreed that they provide transportation to people in wheelchairs,great team player! Not!!!Hope my child never encounters you personally as an EMT because you apparently don't like the handicapped.I never stated anything negative in my comment,I have a dear friend Robin who works for TC,and she is not discriminate against people in wheelchairs or anyone for that matter!

    -- Posted by westsidemom on Thu, Jul 15, 2010, at 2:39 PM
  • I don't think I ever said you were stating anything about that. And most of my statements weren't directed towards you, I think we are both upset with the same person in here. I am not judgmental towards handicapped people and I dint know where you got that from. I DO work for TC, and am only trying to show people that we do good thing too and they never are recognized. You are right when you say that you call TC to schedule your appointments -- that's because the dispatchers for the ambulance also schedule the yellow cab service's appointments as well. I was simply addressing the previous comment , posted by ClayCoMom that's been deleted, that stated she had issues with the EMT's that were driving the wheelchair vans.

    -- Posted by PutGrad06 on Thu, Jul 15, 2010, at 5:12 PM
  • Although the article sounds pretty incriminating for the attendant, the last time I checked this was the United States and a person is innocent until proved guilty in a court of law, not a newspaper comment section. That is unless Obama or the Mayor has changed that.

    Are you happy now Ombudsman?

    -- Posted by I. M. Lee Thall, Esq. on Thu, Jul 15, 2010, at 9:58 PM
  • Max23- I wish my friend's story wasn't true, but unfortunately it is. It happened in Terre Haute last Summer. Her parents are pursuing it legally. Do you also want to refuse to believe a transcare worker fondled an injured/sick woman in the back of the ambulance and sent pictures of her in her bikini to his cell phone? Are we all lying?

    -- Posted by Claycountian on Thu, Jul 15, 2010, at 10:11 PM
  • I totally get the comment Ombudsman. LOL. I don't think the average reader gets the humor..too bad for them. Your comment was appropriate for this forum. I am (sorta) beginning to appreciate IM Lee Thall, Esq, who has often beat the bloggers to the punch line as well :) It is the same thing over and over, huh?

    -- Posted by abbccc on Thu, Jul 15, 2010, at 10:40 PM
  • Max23, when you come into a county to do a job you are for that time working in that county and that fact that this individual is from Terre Haute doesn't make it any better. Also, he could live in Clay County and work in Terre Haute, I don't know and I'm not saying he does. The point I was making is that it doesn't matter where the incident took place but that it took place at all. With this 'gentleman'(and I use that term facetiously) being from the 'local' area it is extremely possible that this has happened before. And for the record, just to prevent any further confusion, I'm not saying anything negative about Trans Care only this one employee. Lastly kudos to the other member of the ambulance crew for reporting this appaling incident.

    -- Posted by Village_Id10t on Fri, Jul 16, 2010, at 10:08 AM
  • I am a FF & have responded on many runs with Transcare &this latest incident just is another mark on how unprofessional these people are. In a months time I've been on over 10 runs where we've been called 1st, because Transcare has over a 15 minute arrival time & there has been many medical emergencies where we've waited over 45 minutes for them to respond.

    We've dealt w/their staff treating us like we were idiots & I have just as much training if not more than most that are employed there. I just choose to volunteer my time instead get paid for it.

    Not to long ago we had a cardiac patient that quit breathing 3 times on us we were brought him back & we waited for over 30 minutes, when "they" arrived the medic came in infront of the family members & said he was just hyperventilating & needed to "chill out" and kept telling the patient to "stop it & pay attention", they guy was in bad shape. The family was mortified. The family followed up w/us & the man had a complete blockage in his heart & ended up being flown to Indy & having open heart surgery for the 3rd time. Hyperventilating...NOT!

    We were on a car accident where it had rolled over several times w/2 little children in the car &the parents, the children were extremely upset, & the "medic" screamed at the little girl &told her to "calm the hell down, yer mommie (saying sarcastically) is fine". the little girl was terrified, she had just gone through a traumatic event & this guy was being a jerk! She kept asking for her mom & he kept telling her "you can't see her she's with the cops" which she then immediately thought her mom was going to jail. it wasn't till myself & other FF interviened & got the little girl to calm down. Here's the kicker because of the horrible treatment this entire family got they refused to ride w/them & transported themselves via family to the hospital. Again, the family followed up w/us an the little girl & the mother spent the night in the hospital for observation. So again, Trans-Scare, lives up to its reputation of bad behaviors.

    I worked as an EMT when AThens was around & although they had their blunders too, they cared about their patients, they were respectful, & no matter the incident, they were professional. these idiots show up late, get lost, are sloppy, & arrogant & judgemental.There are a FEW good ones that work for Trans-scare, but they are very few!

    We have dealt w/them being arrogant & treating us like we are idiots on a daily baisis, but yet we as the first responders are the ones always called FIRST in this county because Trans-scare is somewhere else, yet they want to give us crap! By the time they arrive, majority of the time we've already gotten all the information & the patient packaged & ready to go. We've been on numerous calls where they refuse to even get out of the ambulance, or they will make crude comments about the patient while loading them.

    I don't care what background they come from, or how they live or what size or color they are, it's not my business, my concern is for their safety and well being, not to pass judgement, but it doesn't keep them from doing so. So what if the person is a raving drunk, or a 400lb woman or it's the 113th time you've been to the house, it's your job,do it & keep your opinions to yourself & your mouth shut! We all have our moments where we are not at our best, & when an emergency arrives it's our role to be the voice of calm & respect & compassion to these people. It's not our job to determine or tell them how serious you think the situation is & how they should be reacting . Each person handles trauma differently. You are to be compassionate and understanding, you may not agree, but that's not your option, it's patient care! Which the majority of Trans-Scare staff lack! It's not your place to make comments "he's a goner", "or this is a lost cause", that's someone's father, daughter, mother, son,family member or friend that they care deeply about & need help.

    Between all the clay county fire departments & Search & rescue, we do their jobs, & we don't get paid anything for it, but they trod along at their own pace doing whatever they want & treating all Clay county residents like crap. I'm truly sick of it. it's time for a change.

    How many more people have to be hurt, violated, & die at the hands of trans-scare? No one holds them to the wall on anything they do. Dropping patients, it happens we've seen it first hand as well.

    It was supposed to better service w/the new contract, more availabilty of amubulances in this county shorter response times & I still see no change. One on the south end, one on the north end...there's always one sitting at either I-70 or Country junction but it takes them 30 minutes to respond to an incident in Centerpoint! if anyone says it's not happening, they're lying, if you're a FF /S&R member in this county & have a radio/pager, you hear it EVERYDAY!!!

    Everyone has complaints with Trans-Scare, but it's funny how nothing is ever done about it. It just gets swept under the rug...So my question to everyone...How much more has to happen before a change is made? Either step up & start letting Fire departments get paid a portion that is paid to Trans-Scare for assisting on all the medical calls that Trans-Scare has to be assited on, or start holding them accountable for all the complaints or get another service in here ASAP!.

    -- Posted by medicladee on Fri, Jul 16, 2010, at 11:52 AM
  • As to my comments, I want everyone to understand i stated several times that there are good employees at TC, the problem is there is more bad happening here in CC. I don't know all the issues in TH, but I can assure you we have several friends in the Ambulance services on TC and Care and Owen county EMS, and there are "bad apples" in each department.

    But from my experience on scene & personal, it's been rarely a good experience. As for reports of "good things" that TC has done, there has been several, its just that as way with life goes, the "bad" always outweighs the "good" and when TC has had so much "bad" and gotten "so called" away with it with just a slap on the hand and a renewal of a contract that they've not lived up to, the community is upset.

    I am outraged at the fact this happened. I know the driver personally and know how this upset him and how he is afraid how he will be looked up on negatively and that's not fair, but he also knows the reality of it and how in the public eye it will be played out.

    Like I stated previously there are a few good ones at TC, but the bad out number them. And have been told by many TC staff, some things get over looked when you are under manned, understaffed and under trained.

    -- Posted by medicladee on Fri, Jul 16, 2010, at 12:10 PM
  • I know that there are alot of people that are not fans of Trans Care but we, yes I am one of the clay county transcare employees, are not all as bad as you all that post things on here say we are. I personally treat all my patients with respect. I am not going to baby the family. My job is to take care of the patient and that is my goal. To medicladee they rarely tone out the fire departments anymore because they were all complaining that they were getting toned out so much to help trans care. I thought that is what 1st responders did because they could get to the scene so much faster because they were already in that area. I guess that I am wrong. I know that where I usually work OUR 1st responders respond on all the medical/trauma calls that are in their district. The whole thing about Athens and how they were so much better, most of us that work in clay county actually used to work for them including me. This whole discussion board was for the incident that happened not to complain about trans care and how people think that they were charged to much, FYI unfortunatly they are running a business and have to pay employees, keep thier trucks running lol, pay for the building that we are in, and pay for the supplies that we use and that the fire departments have no problem taking of OUR trucks. I know that there are some bad apples but really you need to give the majority the benifit of the doubt. I came back to work at trans care so I could be back in clay county because i actually loved working over here but it is really hard to stay when the people give us no respect. I can tell you from experience no one will ever know how many people that truely need our help and get awsome care. It is sad that they do not ever say anything like that just how a couple of people have made someone mad and now they are out for blood. GIVE US A BREAK. It was not any of US it was one guy that is giving us all a bad name.

    -- Posted by a23medic on Fri, Jul 16, 2010, at 2:38 PM
  • medicladee your crazy.

    -- Posted by max23 on Sun, Jul 18, 2010, at 5:51 PM
  • I dont know what Athens you worked for but must not have been the same Athens I worked for if you think they was so much better medicladee

    -- Posted by max23 on Sun, Jul 18, 2010, at 5:57 PM
  • It appears the police now have a warrant for the guy now, and have released the name. It is on the wthi website.

    -- Posted by olmedic on Fri, Jul 23, 2010, at 11:17 AM
  • Transcare's Contract with Vigo County (which I believe serves Brazil as well) expires December 31, 2010. The company is going in front of the Vigo County Commissioners to request a 5 year extension to their contract. Their decision affects us. Now is the time to contact the Vigo County Commissioners to tell them what you think of the services provided by Transcare.

    -- Posted by Claycountian on Fri, Jul 23, 2010, at 12:26 PM
  • Hope she's alright. Lets just pray for the best.

    Wheelchair cushion

    -- Posted by stan106 on Wed, Aug 3, 2011, at 11:51 PM
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