The counseling service, called Financial Aid TV, will help students better understand college financial aid and the steps needed to apply for aid.
"It is important for us to keep our students informed about financial aid and expand our customer service so they can receive any aid they may be eligible for," Ivy Tech Chief Student Financial Resources Office Ben Burton said. "Many of our students rely on financial aid to attend college, and FATV will help students find the answers they need to better comprehend the financial aid process."
The online video format will expand Ivy Tech's outreach and reduce student wait times by providing customer service that is accessible on the web 24 hours a day, seven days a week.
Short video clips provide easy-to-understand answers to nearly 150 frequently asked questions. Examples of common financial aid questions include:
* How can I pay for college,
* How do I know if I qualify for financial aid,
* When should I fill out a FAFSA,
* What is a Pell Grant, and
* Are there financial aid programs for Veterans of the U.S. Armed forces?
Financial Aid TV may be accessed at http://ivytech.financialaidtv.com/. Financial Aid TV is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.