PLAINFIELD, Ind. -- Duke Energy personnel are prepared to respond to the potential of a severe weather-icing event threatening the state.
"We continue to closely monitor this weather system and are ready to respond should outages occur," Duke Energy Senior Vice President, Power Delivery, Jim Stanley said. "We have contacted state and local emergency management officials, inventoried supplies, prepared our employees and are coordinating closely with neighboring utilities regarding outside crews and supplies."
When outages occur, Duke Energy focuses restoration efforts in the following sequence, many of which occur simultaneously:
* Public safety related situations such as de-energizing live lines,
* Emergency service facilities, including hospitals and fire departments,
* Critical infrastructures -- water and sewer facilities,
* Distribution feeder lines, often referred to as the "backbone" of the system,
* Neighborhood lines that connect the backbone to individual locations, and
* Transformers and individual service lines.
The sequence enables power restoration to public health and safety facilities and to the greatest number of locations in the shortest length of time.
Duke Energy encourage customers to prepare for any outage situation by suggesting:
* Keeping a supply of bottled water and non-perishable food items on hand,
* Check first aid supplies and medicines,
* Make sure flashlights or other sources of light are readily available,
* Ensure that flashlight and radio batteries are fresh,
* Ensure that customers with special needs have identified an alternate location should an extended outage occur, and
* Homeowners with wells should draw an emergency water supply in case electric water pumps are affected.
The quickest way for customers to report power outages is by calling 1-800-343-3525.
Additional storm tips and outage information may be accessed at www.duke-energy.com.