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Duke Energy personnel responding to storm

Wednesday, February 2, 2011

PLAINFIELD -- Duke Energy personnel are responding to the winter storm that interrupted electric service to customers across the company's Indiana, Ohio and Kentucky service area.

As of 8 a.m., Wednesday, approximately 50,000 Duke Energy Indiana customers and 16,000 of the company's Ohio and Kentucky customers were without power.

The heaviest concentration of outages were across central Indiana, including Bartholomew, Clay, Fayette, Monroe, Putnam and Vigo counties.

"During this particularly challenging weather, we encourage our customers to focus on their personal safety," Duke Energy Senior Vice President of Power Delivery Jim Stanley said. "It is important to stay away from downed or sagging power lines. All downed power lines and any object touching a line should be regarded as potentially energized and dangerous."

Damage assessment and power restoration is under way and power will be restored as soon as possible.

However, treacherous travel conditions and continued high winds pose challenges to power restoration efforts.

To speed up power restoration, Duke Energy has supplemented its local crews with assistance from contractors and crews from the southeast, including its affiliate companies in the Carolinas.

Estimated power restoration times will be available once the damage assessment is completed.

The quickest way for customers in Indiana to report power outages is by calling 1-800-343-3525.

Outages reported on this line are routed automatically to those responsible for responding to them.

Storm-related information and Duke Energy restoration updates may also be accessed online at http://www.duke-energy.com, via Twitter at http://twitter.com/DukeEnergyStorm, and on Facebook at http://www.facebook.com/DukeEnergyStorm.

Duke Energy focuses on restoration efforts in the following sequence:

* Public safety related situations (such as de-energizing live lines),

* Emergency service facilities (hospitals, law enforcement, fire departments),

* Critical infrastructures (water and sewer facilities),

* Distribution feeders and subfeeders, the "backbone" of the power delivery system,

* Distribution tap lines, which connect the backbone to individual locations (neighborhood lines), and

* Distribution transformers and individual service lines.

Duke Energy Indiana's operations provide approximately 6,800 megawatts of electricity and capacity to approximately 780,000 customers.

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I totally respect the way Duke handled this storm by being proactive, rather than reactive. Thanks to all the Duke employees who came to our rescue, and all those linesmen that came from several states away, we appreciate you willingness to come save us.

-- Posted by Conservative Dad on Wed, Feb 2, 2011, at 5:20 PM

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