Effective Aug. 1, NewWave Communications will officially assume responsibility for providing cable television, Internet and phone service from Avenue Broadband in Southeastern Illinois and Southern Indiana, including Brazil.
The acquisition has been months in the making, and according to NewWave Senior Vice President of Operations Larry Eby, there are multiple aspects that will be revamped.
"We have plans in the works to renovate the facility," Eby said about the building at 604 E. National Ave., Brazil. "We hope to create a warmer environment for the customers and to show off the products we offer."
One major upgrade Eby told The Brazil Times is to the options of Internet capabilities.
"We have already started this process, and by Sept. 1, we hope to have a pair of higher-speed options available," he said. "One is a 30MB download speed option with 3MB upload, and the other offer will be for 50MB download and 5MB upload speeds."
Eby said a big reason for this is to establish dominant high-speed Internet in the area.
In addition, the phone and cable television services will see some improvements as well.
"One of our other projects is to add more High-Definition channels in the fall, but there will also be major enhancements to the phone service," he told The Brazil Times. "We have had a lot of success in the Midwest, and we plan to upgrade the reliability of the phone service locally."
Centralized in Sikeston, Mo., NewWave Communications provides services to customers in Missouri, Illinois, Kentucky, Tennessee, Arkansas and South Carolina.
Eby said NewWave, which earned the Independent Operator of the Year award in 2010, has no plans to increase rates any time in the near future.
"We want to provide the best service possible while still offering the current options and triple-play packages customers have come to enjoy," Eby said.
Officials at the Brazil location told The Brazil Times customers may still pay their bill at the store during the renovations as a spot will be open at the rear of the building for the transactions.