Putnamville -- For the past several years, the Indiana State Police has recognized the pivotal role played by its telecommunications operators, who are commonly referred to as emergency dispatchers.
They use telephones, radios, computers and technical skills to answer calls for emergency assistance and dispatch troopers to the site of an emergency. They also provide support to field personnel, general public, local police agencies, emergency medical services, the National Weather Service and other governmental agencies.
Each year the second full week of April is dedicated to the men and women who serve as public safety telecommunications operators. In 1991, Congress proclaimed it as a national week of recognition. Governor Mitch Daniels has proclaimed April 8-14 as "Telecommunication Operator's Week" across the state.
Putnamville District troopers are dispatched out of the Region III Dispatch Center located at the Bloomington Post.
Indiana State Police telecommunications operators are required to become certified in entering information into the Indiana Data and Communications System (IDACS) and the National Crime Information Center (NCIC). They are also required to be certified in emergency medical dispatch.
Lieutenant Dan Jones, Commander of the Putnamville Post, said "All Telecommunication Operators (TCO's) are asked to do a job that most people cannot or would not do. Their salaries are less than they deserve and they are asked to work hours that takes them away from their families. They have an amazing ability to multi-task. It is a difficult profession that most of us simply could not do. We are proud of our Indiana State Police TCO's and all the TCO's throughout our surrounding area. They all care about the communities they serve and they are a vital link to our Troopers safety."