Holland lauds therapy service
Recently, I completed two and half months of physical therapy for a total knee replacement at The Hand & Orthopedic Rehab Clinic and I want to take the time to comment on the experience and compliment the staff. I have spent my career in the healthcare industry and realize that patients will find the time to respond in a negative manner, but rarely take the time to follow-up when they have a positive experience.
Everything that I encountered at The Hand & Orthopedic Rehab Clinic was pleasant and helpful. For two and half months, two times a week, I was greeted in a cheerful manner by Pam; Aaron and Bee. Aaron was always positive, upbeat and caring. I want to specifically express my appreciation to Aaron.
I realize that his skill and expertise was the reason that I progressed so well and achieved the results. In addition to his technical abilities, he possesses a warm, kind and compassionate manner. He always knew when to encourage me and push me to the next step.
Although the therapy was painful and uncomfortable, the manner in which I was treated made the experience so much better.
Please extend my appreciation to everyone for the care that I received. I would recommend your practice highly to anyone seeking physical therapy services."